Telephone and email support is available from 08:00 to 18:00 UK time (09:00 to 19:00 Central European time) Monday to Friday.  Our customers can rest assured that an engineer with many years experience in planning a variety of radio communications networks will deal with their query.  By using experienced engineers in technical support this has several key benefits. 

• The customer talks immediately to an engineer who will understand their project and their problem.
• ATDI reduce the overall time taken in response to calls and ATDI customers get speedy service.

Solutions vary from talking the caller through the use of the software and possible 'work-arounds' to the modelling of problems and subsequent software bug-fixing or supply of a software upgrade.  Other key benefits include:-

• An FAQ page on our website
• Free half day consultation by a qualified engineer every six months (to be arranged at your convenience)
• Reduced price training (up to 30%)

If you are not currently benefitting please contact Sarah Roddis on +44 (0)1293 522052 or sarah.roddis@atdi.co.uk